Banking01
Real-time payment fraud engine
Leading bank · 35M+ customers
Sub-second fraud detection with plug-and-play rule integration, ML scoring, whitelisting APIs and automatic audit logging, wired into the RCU case portal.
ZeroFraud complaints in 100+ days
+35%Fraud identification
200msAverage API response
Banking02
Dynamic customer nudge engine
Leading private bank · 20M+ customers
Cloud-native nudge creation and serving layer with expiry and knock-off prioritisation, giving one consistent nudge view across every channel.
3,000TPS tested in production
+20%Uptick in call-to-action
TLS 1.2Payload encryption for PII
Banking03
Real-time transaction analytics for PFM
Large private bank · 42M+ transactions daily
Streaming platform for credit card and deposit transactions — CDC out of core banking, in-transit decryption, Kafka KTable enrichment and categorisation into an operational data store.
4K+TPS on 42M+ daily transactions
300/sAPI throughput, sub-second
Banking04
Instant credit underwriting engine
Private sector bank · 32M+ customers
ML-driven instant underwriting for consumer durable loans, integrated with Salesforce onboarding on a serverless architecture built for festival-season spikes.
1K+TPS, under 30s end to end
10%Transactions converted to EMI
Banking05
Contact centre speech & sentiment intelligence
Leading private bank · 12M+ customers
Speech-to-text and sentiment engine over daily call recordings — complaint keyword extraction, agent interaction audit and real-time in-call nudges.
100%Audit coverage of call volume
+40Improvement in NPS
Banking06
Delinquency early warning system
Leading private bank · 20M+ customers
Heuristic risk framework for corporate customers over internal and external data, moved on-prem to cloud with an agile compliance layer for regulatory change.
+60%On-time data availability
−80%Licensing costs
Banking07
Collections analytics & agency allocation
Private lender · 80M+ customers
Heuristic lead allocation across agencies and agents by past performance, with periodic reallocation, behavioural segmentation and daily performance dashboards.
68 → 75%Total collection, first year
2×Realisation improvement
−2%Cost of collection
Insurance08
AI-powered advisor nudge engine
Leading Indian general insurer
Advisor 360 view across policy, LMS, HRMS and app-usage systems, feeding peer-comparison, performance and task nudges with prioritisation against over-exposure.
360°Advisor view across systems
HigherAdvisor productivity & CSAT
Insurance09
Sales funnel optimisation & agent allocation
Leading life insurer · 70k+ agents
Lead prioritisation and dynamic allocation across the funnel — appointment-propensity models that enrich as leads progress, matched to agent affinity and geography.
15–20%Increase in warm leads
5×Contact centre productivity
+30%Sales agent productivity
Insurance10
Hyper-personalisation & Customer 360
Leading Indian life insurer · 40M+ customers
Single view of customer across source systems, propensity modelling for digital campaigns, and channel/message/timing selection driving cross-sell and upsell.
+23%Uptick for pre-approved products
−9%Campaign costs
+17%Cross-sell initiatives
Insurance11
Aadhaar masking & PII redaction (Drishti)
Leading life insurer · 4M+ customers
Drishti deployed against the document management system to find and mask Aadhaar numbers wherever they appear — ID documents, claims forms, proposal forms — as a real-time enterprise API.
98%Masking accuracy
−90%Manual intervention
2.5MDocuments processed
Insurance12
Automated onboarding & KYC (Drishti)
Leading life insurer · 4M+ customers
Deep-learning classification and extraction over textual and vision embeddings across PAN, Aadhaar, passport, bank statements and salary slips, with face and signature verification.
71%Auto KYC verification
−63%Manual effort
+5–10%Accuracy from domain logic
Insurance13
Intelligent policy recommendation system
Leading life insurer · 10M+ customers
Item-item and people-item recommendation solving cold start, ML customer profiling over lifestyle and health metrics, and Gen AI generated nudge content per preferred channel.
PersonalisedPolicy recommendations at scale
HigherCross-sell & conversion
Insurance14
Gen AI underwriting co-pilot
Leading life insurer · 4M+ customers
Reviews each case against underwriting guidelines and historical decisions, recommending a decision with full explainability, API-integrated into the existing UW workbench.
100%Audit coverage, independently
FullExplainability for underwriters
Insurance15
Automated NEFT verification (Drishti)
Leading general insurer · 110M+ customers
Classification and extraction across bank statements, cheques, passbooks and NACH mandates — orientation, boundary and watermark handling, feeding account details downstream.
97%Improvement in NEFT verification
−50%TAT for claims processing
600KDocuments a year
Insurance16
Health claims adjudication automation
Leading health insurer · 800K+ customers
Drishti extraction with confidence scoring plus a three-part adjudication engine — technical benefits validation, billing tariff validation, and medical mapping of disease to treatment.
+90%Claim adjudication accuracy
+70%Document processing accuracy
−75%Turn-around time
Insurance17
Gen AI negative news & risk detection
Leading life insurer
Generative AI screening of open-source news for adverse media against applicants and counterparties, surfacing risk signals into the underwriting workflow.
AutomatedAdverse media screening
PublishedAs a Lumiq case study, 2025
Insurance18
Sales productivity optimisation platform
One of India’s largest asset management companies
SpeedO for location- and segment-aware scheme recommendations, a Meeting Planner choosing optimal time and channel by business impact, and a 360° agent view for relationship managers.
+38%Cross-sell incidences
+1.8%Overall revenue growth
Lending19
Self-learning customer dedupe engine
Leading NBFC in India · 3M+ customers
Cloud-based dedupe with fuzzy and ML matching for phonetically similar names, face matching and address attributes, merging into a golden customer profile (UCIC) in real time or batch.
−25%Total number of records
+18%Multi-record linking
500 TPSSub-2-second matching
Lending20
Collections optimisation analytics
Private lender · 9M+ customers
Rollover and 90-DPD delinquency prediction, pre-delinquency management, channel-response prediction and behavioural segmentation replacing a mass collections strategy.
$500KSaved in first six months
+20%Lift in self-pay
2×Realisation improvement
EdTech21
GfG-wide hybrid RAG search
GeeksforGeeks · 1M+ assets
Hybrid dense-and-sparse retrieval over articles, practice problems and videos on Qdrant, replacing Google Search as the platform’s own search layer with semantic re-ranking across asset types.
$300KSaved per year
1M+Assets indexed
In-houseReplaced third-party search
EdTech22
Y.O.G.I. — in-product doubt resolution
GeeksforGeeks · platform-wide
Multi-stage RAG assistant that searches the current asset first, then related topics, then the full library — answering learners in place instead of escalating to a human.
99.1%Queries auto-resolved
~8,200Queries a day
<3sLatency
EdTech23
Playground — interactive walkthroughs
Article to Asset Pipeline · GeeksforGeeks
Converts article prose into interactive visual walkthroughs for any concept, so a static explainer becomes something a learner can step through and manipulate.
+60%Premium sales since launch
Any articleNo content team in the loop
EdTech24
Preparation — practice asset generation
Article to Asset Pipeline · GeeksforGeeks
Auto-generates summaries, interview questions, quizzes and coding problems from the source article, turning the catalogue into practice material at scale.
4 formatsGenerated per article
+18%Article ad-sales revenue
EdTech25
Playback — narrated video & audio
Article to Asset Pipeline · GeeksforGeeks
Uses small language models to generate video and audio narration from articles, producing multimedia versions of the library without a studio.
SLM-drivenVideo & audio narration
CatalogueScale, not per-asset effort
Lending26
Delinquency & roll-forward prediction
Leading lender and NBFC in India
Tree-based model predicting propensity to flow into the next collections bucket, quantified as monetary value at risk and segmented into risk groups for agency strategy.
₹3.5 crStrategic savings per year
Risk-tieredCollection strategy by segment